1. What Certificates Do You Have?
ISO9001/ ISO14001/ SGS/ CE/ RISE/ EPH.
2. How To Deal With The Claim?
Our products are proceed in strict quality control system and scientific quality inspection standards. If the customer complaint (Residential or Commercial) is generated within two years from the date of original purchased from us. we will reserve the right to either repair the defect or provide the products for free to original purchaser, including local replacement cost of labour and freight.
3. What Is The Guarantee Period?
We offer 20 years warranty to the products.
4. Is There Any Custom-made Of The Products?
Yes. Please kindly contact us for more details.
5. What Is The MOQ?
Normally we requires 300 m2
6. Can I Have A Sample Order For The Bamboo Panels?
Sample is welcome to check its quality.
7. What Kind Of Material Of Your Products?
Strand woven bamboo. It is a kind of decking material.
8. Are You A Manufacturer Or A Trading Company?
We are a manufacturer. Our factory locates in Nanjing Town, Zhanghou City.
Welcome to visit our factory.